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Meet the founder of Home Care Nerd
The cheat code your agency's been waiting for!
A home care industry insiderWith a diverse background in home care, Angela Suffi began as a family caregiver, gaining deep empathy and understanding of client challenges. Her passion led her to establish her own home care agency within a franchise, where she mastered agency management. Her entrepreneurial spirit and dedication to excellence propelled her into executive roles in two leading home care franchise systems, delivering highly regarded, meaningful support. Angela is recognized for her strategic vision and leadership in driving growth and maintaining excellence. |  |
Get ready for something amazing! Home Care Nerd’s sole purpose is to revolutionize how agencies find top-notch support without breaking the bank!
THE INTERVIEW
Why are your services important?
“The home care industry is experiencing remarkable growth, venturing into new and exciting areas. Every day, more families are looking for care solutions for their aging children with Autism, disabled family members, and elderly relatives who can no longer safely care for themselves. For agency owners, the challenge of finding and keeping skilled, outstanding caregivers is a daily hurdle. With a job market brimming with opportunities for caregivers, agencies need to get creative in positioning themselves as the go-to employers in their area.”
“Even though the demand isn't fully met and there's room for more agencies, the sheer number of home care providers popping up everywhere makes it tough for agencies to build strong partnerships with referral sources. Standing out in this crowded field is a real challenge. While getting referrals is one issue, agencies that have been around for a while and have built a recognizable brand can still attract business. However, even these 'successful' agencies might be on shaky ground if they can't ensure reliability. Clients prioritize consistency, and if an agency can't deliver exceptional care, clients might switch to another provider for even a small discount!”
What inspired you start Home Care Nerd?
“I loved helping people achieve their dreams and thrived on overcoming challenges in the franchisor space. However, franchise systems didn't align with my passion for exceptional support, so I started offering private consultancy to home care agencies. Recognizing the need for affordable support, I founded Home Care Nerd to create a membership community for agency owners, providing meaningful assistance to all.”
What does Home Care Nerd Deliver?
“At Home Care Nerd, we aim to create a friendly community for our members. We provide a monthly playbook and toolkit to help home care agency owners learn, apply, and succeed. Our monthly plan is designed to be long-lasting and easy to use in daily operations. Each month builds on the previous one, helping to create a strong base, important habits, and a framework for great leadership.”
“We are super excited about the services we offer. In addition to the monthly goodies, members get to enjoy perks like discounts from vendors, exclusive offers, newsletters, a vibrant community, monthly webinars, Q&A forums, fun contests, retreats, and so much more!”
Famous last words …
After watching many agency owners navigate their journeys, I've seen that the most successful agencies are those who stay on top of every detail of their business. They monitor performance closely and tackle any issues, whether it's a service glitch, a payroll error, or a billing snag, without delay. They make sure to keep things moving forward every day. If an agency can't quickly assess and adapt, it might face challenges. That's where Home Care Nerd becomes a valuable ally. It helps owners get a clear picture of their operations, enabling them to be agile and make needed adjustments quickly.”
That's where Home Care Nerd comes in. It's designed to help agencies improve every aspect of their business by using proven strategies and best practices to enhance both the care they provide and the experience of their employees. Join Home Care Nerd today and become the expert you were always meant to be!
Angela